Technical Documentation & Content Strategy

Clarity Is a
Competitive
Advantage.

SimplyWriting helps software companies, SaaS products, and professional services firms turn complex information into documentation their customers actually use — and trust.

500+
Documents
Delivered
98%
Client
Satisfaction
8yr
Industry
Experience
api-reference-v2.1.md
API Reference
Authentication & Endpoints
Endpoint Coverage
Endpoint Method Status
/auth/token POST Done
/users/{id} GET Done
/reports GET In Review
/webhooks POST Draft
Latest delivery
SaaS Onboarding Docs
Trusted By
What We Do

The Right Words,
In the Right Place.

Every engagement is scoped to your actual problem — not a pre-packaged service that almost fits.

01

Technical Documentation

API references, developer guides, system architecture docs, and technical specifications written for engineers — clear, precise, and version-controlled.

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02

Product & User Documentation

Help centers, onboarding guides, feature walkthroughs, and release notes that reduce support tickets and improve product adoption.

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03

Process & Compliance Docs

SOPs, policy documents, audit-ready compliance documentation, and internal knowledge bases that hold up under scrutiny.

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04

Content Strategy

Information architecture, content audits, style guides, and editorial frameworks that give your content team a clear path forward.

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05

Pitch & Proposal Writing

Executive summaries, investor decks, RFP responses, and business proposals crafted to move deals forward without the bloat.

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06

Ongoing Retainer Support

A dedicated writing partner on call for your team — for companies that need consistent, high-quality output without a full-time hire.

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How It Works

A Process That
Respects Your Time.

No endless back-and-forth. No scope creep. Every project runs on a tight, transparent track.

I

Discovery Call

30 minutes to understand your audience, goals, existing materials, and what success looks like for you.

II

Scope & Proposal

A clear written proposal with deliverables, timeline, and flat-rate pricing. No ambiguity, no hourly surprises.

III

Draft & Review

First draft delivered on schedule. One structured review round with tracked changes and inline notes.

IV

Final Delivery

Clean final files in your preferred format — ready to publish, present, or hand to your dev team.

Selected Work

Documentation That
Does the Work.

A sample of recent engagements across industries and document types.

SaaS / API Documentation

TechFlow Analytics API Reference

Complete API documentation for a B2B analytics platform — endpoint reference, authentication guide, code examples in 3 languages, and a getting-started tutorial for new integrations.

↑ 40% reduction in support tickets
Legal / Compliance

Axiom Legal SOC 2 Documentation Suite

Policy library, evidence documentation, and control narratives for SOC 2 Type II audit preparation. Delivered audit-ready with inline references to AICPA trust criteria.

Audit passed first submission
Healthcare / SaaS

Meridian Health Onboarding Guide

End-to-end onboarding documentation for a patient management platform — administrator setup, role-based user guides, and integration walkthroughs for EHR systems.

↑ 3x faster customer onboarding
Finance / Investor Relations

Stratum Capital Series A Pitch Deck

Narrative strategy, copy, and structure for a Series A raise targeting institutional investors. Clear financial storytelling that made complex fund mechanics accessible to a non-technical audience.

↑ $12M secured in funding
Writing Samples

Read Before
You Hire.

Every writer says they're good. Read four real, unedited excerpts from recent projects.

api-reference-v2.1.md Markdown · 412 words

Authentication

The TechFlow API uses bearer tokens for all authenticated requests. You'll create your first token in the Dashboard, then send it in the Authorization header of every API call.

Generating a token

Tokens are scoped: read-only, read/write, or admin. Choose the narrowest scope that does the job. Tokens are shown once at creation and can't be retrieved afterwards — store them in your secret manager immediately.

# Request a new token
curl "https://api.techflow.com/v2/auth/token" \
  -X POST \
  -H "Content-Type: application/json" \
  -d '{"scope": "read", "expires_in": 86400}'

Using a token

Once you have a token, include it on every request. A 401 means your token is invalid or expired; a 403 means the token is valid but doesn't have the scope this endpoint requires.

curl "https://api.techflow.com/v2/reports/q3" \
  -H "Authorization: Bearer ${TOKEN}"
Tokens expire after 24 hours by default. For long-running services, use the refresh-token flow described in §2.4 instead of recreating tokens manually.
Pricing

Flat Rates.
No Surprises.

Project-based pricing for one-off work, monthly retainers for ongoing partnerships. Pick what fits.

Starter
A single, well-scoped piece of documentation.
$ 1,200
One-time · 1–2 weeks delivery
  • Up to 2,000 words of polished copy
  • Kick-off call + brief
  • 1 revision round with tracked changes
  • Delivered in your format (MD, Google Doc, Notion)
  • Email support during the project
Start a Starter Project
Bespoke
Full documentation suites & long content systems.
$ 7,500+
Custom scope · 6–8 weeks
  • Unlimited word count within scope
  • Full content audit & IA
  • Unlimited revision rounds
  • Custom style guide + voice doc
  • Weekly status calls + dedicated PM
  • 3 months of post-launch maintenance
Discuss a Bespoke Engagement

All projects include a 30-minute discovery call, written scope, and flat-rate pricing. No hourly billing, no hidden fees.

ROI Calculator

What Bad Docs
Are Costing You.

Slide the values to estimate how much your team is spending on support tickets and slow onboarding — and what better documentation could save.

Estimated Annual Savings
$88,560
with a 35% reduction in tickets & 50% faster onboarding
Current annual ticket cost $73,920
Current annual onboarding cost (@$75/hr) $64,800
Payback on a Standard project 13 days
Client Feedback

What Clients
Say.

"

Working with SimplyWriting transformed our funding pitch completely. Clear, compelling, and results-driven — our investors said it was the most readable deck they'd seen all year.

SC
Sarah Chen
CEO, TechFlow Analytics
"

Our API docs were a mess that was costing us enterprise deals. SimplyWriting rebuilt everything from scratch in three weeks. Support tickets dropped almost immediately. Worth every dollar.

MK
Marcus K.
CTO, Nova Software
"

I've hired a lot of writers who couldn't grasp the technical side. SimplyWriting understands the product as well as the team does. The documentation they produce requires almost no editing.

RJ
Rachel J.
VP Product, Meridian Health
Questions

Before You
Hire a Writer.

Every engagement starts with a 30-minute discovery call and a request for access to your product, existing docs, and (where it makes sense) Slack. For technical work, I'll spend the first 2–4 hours actually using the product or reading the source. I won't start writing until I can describe what the product does in plain English back to you.
Every project includes structured revision rounds with tracked changes — you mark up the draft, I rewrite. If we're more than one round in and we're still off-target, I'll restart that section at no additional cost. I'd rather rewrite than ship something neither of us is proud of.
No. I use AI for research and outline brainstorming, the same way I use search. Every word that ships to you is written, edited, and fact-checked by hand. If you specifically want an AI-assisted workflow (e.g. drafting at volume with human polish), I can scope that separately and price it lower.
A Starter project (single doc, ~2k words) ships in 1–2 weeks. A Standard project (full doc suite, 8k words) typically takes 3–4 weeks. Bespoke engagements are scoped during discovery. Rush work is possible at +30% and depends on calendar.
Yes — information architecture is part of every Standard and Bespoke engagement. That includes navigation structure, internal linking, search-friendly headings, and (for marketing pages) SEO-aligned titles and meta. Docs that no one finds aren't docs.
Most don't, exactly — the packages are a starting point. Email me with what you have in mind and I'll send a written scope & flat-rate quote within 48 hours. Discovery calls and quotes are always free and never auto-renew into anything.
Yes — happy to sign your standard mutual NDA before the discovery call. I also carry professional liability insurance and can provide a certificate on request. For SOC 2 / HIPAA engagements, I sign BAAs as needed.
Get Started

Let's Make Your
Documentation Work.

Every project starts with a 30-minute discovery call — no commitment, no pitch. Just a conversation about what you need.

Book a Discovery Call View More Work →